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Course outline

Automate & scale

The daily ops dashboard: what to check every morning

A 5-minute morning scan of operational health: unshipped orders past SLA, aging support tickets, stockouts, refund spikes, checkout errors. One page, red/green thresholds.

Most operational fires are cheap to catch and expensive to miss, so the discipline is a fixed 5-minute scan every morning of the few signals that mean something is on fire right now: orders past their ship-by, support tickets aging past target, stockouts, refund spikes, and payment/checkout errors. The move is one page with red/green thresholds so a glance tells you if today is normal, plus a deeper weekly review. AI builds the one-pager and the thresholds; you glance at it before anything else. This note is operational health, the business-metrics side lives in the KPI dashboard note.

Most operational fires are cheap to catch and expensive to miss. The discipline is a fixed 5-minute scan every morning of the few signals that mean something is on fire right now.

The move is one page with red/green thresholds, so a glance tells you whether today is normal, plus a deeper weekly review. AI builds the one-pager and sets the thresholds; you glance at it before anything else.

This is operational health; the business-metrics side lives in the KPI dashboard note.

What you'll learn

  • Fix the 5 signals worth a daily look
  • Set red/green thresholds so it's a glance, not a study
  • Put it on one page
  • Split the weekly deeper review