Your first ops hire: VA, warehouse help, or CS?

Automate rule-based work first, then hire for judgment. Audit your week to find the role that frees the most founder hours, and write the first SOP so the hire actually sticks.

Your first ops hire is an expensive lever. Automate the rule-based work first, since that's cheaper than a person. Then hire for judgment. Audit your week, pick the role that frees the most founder hours, and write the first SOP before day one. AI does the audit and drafts the SOP; you do the cost math.

Your first ops hire is an expensive lever, so sequence matters. Automate the rule-based work first, since that's cheaper than a person. Then hire for the judgment and volume you can't automate away.

The move: audit where your week goes, pick the role that frees the most founder hours, and write the first SOP before day one. That's what makes the hire stick instead of bouncing work back to you. AI runs the audit and drafts the SOP; you decide automate-vs-delegate and do the cost math.

What you'll learn

Automate before you delegate
Audit your week and hire against the biggest drain
Weigh VA vs part-time vs agency
Write the first SOP so the hire sticks