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Course outline

Automate & scale

Order management & workflow automation

Automate the boring, repeated 20: order tags, fraud holds, shipping notices, review requests, low-stock alerts. Never automate what you haven't done by hand 20 times first.

The busywork that eats your day is repetitive and rule-based. That is what software does best: tagging orders, holding fraud flags, sending shipping notices, asking for reviews, alerting on low stock. Automate the repeated 20 with native automations or connectors. Keep a human on the exceptions. And only automate a task once you have done it by hand enough times to know its edge cases. AI writes the logic; you decide which tasks pass the automation-worthiness test.

The busywork that eats your day is repetitive and rule-based. That is exactly what software does best: tagging orders, holding fraud flags, sending shipping notices, asking for reviews, alerting on low stock.

Automate the repeated 20, keep a human on the exceptions, and never automate a task until you have done it by hand enough times to know where it breaks. AI writes the automation logic; you pick which tasks pass the test.

What you'll learn

  • List the repeated 20 and score them
  • Pick native automations before connectors
  • Keep a human on the exceptions
  • Only automate what you've done 20 times by hand