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TikTok Shop adds no-box returns at about 10,000 Happy Returns drop-offs
TikTok Shop now lets U.S. shoppers return eligible orders with no box or label at about 10,000 Happy Returns locations, with an instant refund. The option is open to participating sellers, both self-fulfilled and Fulfilled by TikTok. Seller pricing hasn't been disclosed.
TikTok Shop has added Happy Returns, the UPS-owned returns company, as a return method in the U.S. Announced on Sept. 29, the integration lets shoppers with an eligible order start a return in the TikTok Shop app, choose Happy Returns, and drop the item at one of roughly 10,000 Return Bar locations with no box and no printed label. It is open to participating sellers whether they ship orders themselves or use Fulfilled by TikTok.