Folson Academy
Sign in
Menu
Course outline

Checkout & CRO

Checkout optimization: fewer steps, fewer drop-offs

Every extra field, forced account, or surprise step in checkout is a place a paying customer leaves. Trim the flow to the minimum a purchase needs, and audit it on a phone.

Checkout is where intent turns into revenue, or quietly doesn't. Each unnecessary field, a forced account before payment, a buried express button, or a confusing error is a self-inflicted drop-off among people who already wanted to buy. The move: cut the flow to the smallest set of steps that still lets you charge and fulfill, offer guest checkout and one-tap wallets, and make progress and errors obvious. AI can audit your checkout step by step and rank the fixes; you decide which are settings toggles and which need a dev.

Every extra field, forced account, or unexpected step in checkout is a place a paying customer quietly leaves. Trim the flow to the minimum a purchase actually needs.

AI can audit your current checkout step by step and hand you a fix list ranked by impact.

What you'll learn

  • Offer guest checkout, always
  • Delete every field you won't use
  • Turn on address autocomplete and express buttons
  • Make progress and errors obvious
  • Walk your own checkout on a phone